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Courses and Training

Business and Management

 

You'll find our Business and Management courses engaging, interactive and easy to use. Each course looks at a specific business issue, so you'll see the results immediately. The courses cover presentation skills, personal development and much more.

The following information is about some of our more popular courses:

Employment law
The course looks at key aspects of employment law and explores how current employment legislation can affect the day-to-day running of your business. From the contract of employment and disciplinary processes to discrimination and working parents the course allows you to check that your own employment practices and procedures comply with the law.


Equal Opportunities
It's crucial nowadays that management and staff in any organisation are familiar with Equal Opportunities issues in the workplace. This course will ensure that you're familiar with the principles and practices involved, raising your awareness of how Equal Opportunities apply to you - as an individual or a manager.

Taking Care of the customer
Customer service is one of the most important aspects of any business. It's not just a question of reacting to your customers' needs - it's also about defining what they really want, even when they're not sure themselves! This short course helps you react better to customers' needs - and anticipate those needs before they even arise.

Other Course topics include:
Business Running/Growth
Business Start-up
Change Management
Complying with the Law
Customer Care
Finance and Cash Flow
Management
Marketing
Personal Development
Productivity
Project Management
Quality
Recruitment
Specialist Sectors
Working in Teams

Courses Available

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