Courses and Training
- ADR - Dangerous Goods Training
- Certificate of Professional Competence (Operators)
Driver CPC- Fork Lift Truck (FLT)
- Health, Safety & First Aid
- MOD Resettlement
- Motor Vehicle Technician Training
- Plant
- Transport and Logistics Courses
- Government Funded Training
- Sources of Funding
Customer Service NVQ
Customer Service NVQ
If your job involves dealing with customers,an NVQ in Customer Services, will show you new ways to improve the service you provide.
Depending on your module selections, you will be able to demonstrate that you can:
Identify the "golden rules" of good customer service
Describe your organisations products and services.
Give customers a positive impression of yourself and your organisation.
Create and maintain strong lasting relationships with your customers.
Anticipate, solve and prevent customer service problems.
Courses Available
Brokerage ServiceInformation, Advice and Guidance (IAG)
Skills for Life
Driving Goods Vehicles
SPMO - Fork Lift Truck Operations
Warehousing and Storage
Carry and Deliver Goods
Traffic Office
Business Administration
Management Level 3
Information Technology Qualification
Team Leading
Customer Service NVQ
