Parts Distribution
The average motor vehicle is made up of thousands of components.
Not surprisingly the need to find one of these parts quickly and efficiently is a key factor in the daily operation of the motor trade.
No part means no repair and no repair probably means a faulty or even immobilised vehicle.
The Parts Department supplies both the garage workshop and the public with spare parts and accessories.
Q: What Is The Job?
With the constant changing models of motor cars and numerous options available it is very important to be able to give a good service to customers of replacement parts and accessories.
There is a constant demand for high calibre people to work in the distribution of parts to the large number of customers.
The work of parts sales staff includes:
- - Receiving and controlling new stock coming in
- - Taking orders from customers both over the sales counter and the telephone
- - Discussing with customers their needs and identification of parts using the latest systems
- - Operating computer keyboards to input data and raise invoices for goods supplied.
Entry Requirements
Because of the high levels of technology encountered in the motor vehicle industry and to ensure that the learning content is accessible to individuals, all learners must achieve the required grades in the initial assessments in math's,
English, mechanical and spatial awareness and interview process.
Whilst GCSE passes are not a requirement a good knowledge, understanding and ability to apply is essential in Math's, English, Science and ICT.
People working in parts sales need to:
- - Have good colour recognition
- - Be able to work from written instructions, data and displays
- - Be able to study the theoretical aspects of the job and apply them in practice
- - Be capable of working with the minimum of supervision
- - Enjoy working as part of a team
- - Be able to deal appropriately with customers
- - Use computerised systems
Q: What training and education will I receive?
A: This will normally involve a one-day Induction/Safety Training course, followed by day release course for approximately 48 weeks of the year. This will take place at either our training centre in Leeds or Sheffield, or one of our training partners.
At the end of the first 2 years you should have the necessary skills and knowledge to achieve a framework consisting of an NVQ and technical certificate at Level 2 and Key Skills qualifications at level 1 in Application of Number, Communication and Information Technology.
After a further 2 years you should have the necessary skills and knowledge to achieve a framework consisting of an NVQ and technical diploma at Level 3 and Key Skills qualifications at level 2 in Application of Number and Communication.
On the job training
During you training you will be employed in a Motor Vehicle garage environment working in the Parts Department.
Your initial training will be concerned with the basic skills required including an induction to the learning programme, basic motor vehicle engineering together with instruction and practice in handling goods and materials, selling to customers over the counter or by telephone, invoicing and cash reconciliation, issuing and preparing statements, warranty work and using the computer for analysis purposes.
This training will take you a long way along the road to skilled status in the industry.
Q: Can I get accreditation for qualifications gained at school?
A: If you have GCSE qualifications in maths, English or ICT you may be exempt from some of the Key Skills requirements.
Q: What are the career prospects?
A: Once you have completed your training and gained your qualifications you will be a valuable asset to an employer. The vehicle maintenance and repair industry is ever changing and expanding into new areas, therefore you could progress onto:
- Specialisation in a particular aspect.
- A supervisory/management position.
- Insurance assessing
- NVQ tutor/assessor
- Starting your own company
Q: How do I apply?
A: Simply fill in the e-form and we'll do the rest or speak to your careers teacher/advisor and ask for us by name.
We are an equal opportunities provider and actively encourage applications from all groups within the community.
Courses Available
Light Vehicle TechnicianHeavy Vehicle Technician
Vehicle Body Repair
Vehicle Refinishing
Parts Distribution
Vehicle Electrician
